Restore your purchase
Updated
Your Pro purchase is tied to your Apple ID, not to a device or install. If the app shows the free tier when it shouldn't, restore it:
Restore on iPhone, iPad, or Apple TV
- Open the upgrade screen (Settings → Dion Pro).
- Tap Restore Purchases.
- On success you'll see "Subscription Restored — Welcome back to Dion Pro."
Restore on Mac
Settings shows a Restore Purchases button directly in the subscription section.
If it says "No Subscription Found"
- Make sure the device is signed in with the same Apple ID you used to purchase — that's the most common cause, especially on shared Apple TVs or family devices.
- If you got Pro through Family Sharing, the purchase must have sharing enabled on the organizer's side, and both accounts must be in the same family group.
- Check that the subscription is actually active in your Apple ID's subscription list (App Store → your profile → Subscriptions).
Managing an active subscription
Once Pro is active, Settings → Manage opens the subscription center where you can review your plan. Billing itself — plan changes, cancellation, refunds — is handled by Apple through your App Store account.
Still stuck? Contact us and include the email of the Apple ID you purchased with.